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Installation and Activation

How to install WFP, account requirements, and steps to activate your license before starting the app.

Written by Vladimir

Installation and Activation

Supported Platforms and Requirements

  • Platforms

    • macOS native: Apple Silicon or Intel Mac with macOS 14.0+.

    • Windows native: Windows 10/11 64-bit.

    • Web on Desktop: Modern desktop browser with WebAssembly support. Use a recent version of Chrome, Edge, Firefox, or Safari on macOS, Windows or Linux.

      • Web on Mobile is not officially supported, mainly due to limited screen space and keyboard constraints. While the app can load if the user requests the desktop version on a mobile device, we recommend using it in read-only mode only. Note that the current version requires a keyboard with at least a Shift key (to rotate a sign face) and a Space key (for panning).

    • Tablets: Support is under evaluation.

    • Smartphones: No support planned.

  • Hardware: A discrete GPU is optional but highly recommended.

  • Internet: Required for authentication and licensing.

  • Account: A valid VLANSCO Techlabs user account. Create one on the VLANSCO website.

Installation

  • macOS native

    1. Download the .dmg installer for your system (Intel or Apple Silicon) from the downloads page.

    2. Double-click the .dmg file to mount it.

    3. Drag the Wayfinding Planner app to your Applications folder.

    4. Launch the app.

  • Windows native

    1. Download the .msix installer from the downloads page.

    2. Double-click the .msix file to launch the installer and follow the prompts.

    3. Launch the app.

Both msix installer and an .exe file are available for the download. We recommend using the msix installer, unless you have a specific reason to use .exe.

License Management

Activation

To use the app you must have a VLANSCO Techlabs account and an active subscription or trial.

  1. Open the app.

    • Web: Log in with your VLANSCO credentials when prompted. An activation dialog will appear.

    • macOS or Windows: Launch the app normally.

  2. Click Activate License.

  3. If prompted, log in with your VLANSCO credentials in the browser window that opens (https://accounts.vlans.co).

    • If you are signed in with a different account, log out first by going to your profile at VLANSCO Techlabs website and then log back in with the correct credentials.

  4. Wait for the progress indicator and success confirmation.

  5. Click Continue to the app to close the dialog and begin using the application.

Watch this video for a quick demo:

Deactivation

Watch this video for a quick demo:

Manage Activations

Use Manage Activations when you need to review the devices linked to your license or release an activation from a device you no longer use.

  1. Open the license or account menu in WFP.

  2. Choose Manage Activations.

  3. Review the active devices linked to your account.

  4. Deactivate any device you no longer need.

  5. Return to WFP and activate the current device if prompted.

Next steps

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